So, last week my roommate and I ordered a pizza from Papa John's. We split it in half, she had her toppings and I had mine. We ate for a bit and then my roommate got up and asked if I wanted another piece before she put it in the fridge. I went to grab a slice and noticed something just off center. At first it looked like a glob of spices but I looked closer and it looked more like a medium sized mosquito (sp?). So I had my roommate check it out, sure enough it was a bug. So she called Papa John's and explained what happened the guy who originally answered the phone was nice but then he handed her off to what I supposed but hoped wasn't a manager, Emily told her we had a bug on our pizza and she said, "Well we don't have any bugs in here"...yeah, well, there sure is a bug on our pizza. Anyway, so she asks Emily if there was anyway she could bring it in...um, so first she says it's not possible that we would have a bug from there and then she wants us to bring it to her. So Emily writes an e-mail to the main Papa John's so that they would know. I don't know, customer service is big with me. So after an unsatisfactory experience with the Papa tonight when I decided to order a pizza I went with someone else. I went to Pizza Hut first but their website was being stupid. So I went to Domino's, found a good price and ordered. Then the coolest thing happened: a screen came up...a tracking screen. It went step by step, order placed, preperation (Melissa prepared my pizza by the way), it even told me what time they put it in!! Then after the oven time was done it told me that William, their delivery expert was on his way...three minutes later he pulled in front of my house...it was the coolest pizza ordering experience ever!!! I will definitley be doing it again!
Plus I answered a survey on the webpage and it asked if I would tell my friends and family, and this is me, telling my friends and family, it's the coolest way to order a pizza, and they have that 30 minutes or less deal and they are wonderful. From now on I think I'll be ordering from Domino's